Governance Guidelines

Listed below is governance guidelines that help IT professionals responsibly support goals and mission of their company. Use of these guidelines should enable understanding and clear communication of company's goals among all employees of the company. It will allow business processes to better support company's strategy while complying with the policy. #1 - Establish a Framework Using an established best practice, such as COBIT, ISO, or ITIL, documented form of methods and procedures should be in place within a company. A framework...

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Policy Guidelines

Guidelines listed below outline the key areas and steps to cover to create and ensure that company policy is understood and followed. An effective policy will enable organizational conformance to the business strategy and establish documents and understanding of organization's goals. #1 - Define a Scope of the Policy Creating a scope of company policy includes identifying the individuals and processes that are working within the policy and people who are not affected by the policy. The scope outlines actions and impacts that the policy will have on...

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Strategy Guidelines

Strategy guidelines are a selection of guidelines that is utilized in the management of business strategy. Guidelines below work in conjunction with each other to establish an effective, adaptable, and valuable strategy.  #1 - Have a Mission Statement This is a statement of purpose for a company. It contains overall long-term objective, aims of the company, and reasons for the existence of the company itself. Establishing a mission statement allows stakeholders, customers, and employees to understand what the company is about and what they...

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IT Glossary

Balanced Scorecard "A strategic planning and management system that is used extensively in business   and industry, government, and nonprofit organizations worldwide to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals (Balanced Scorecard Institute, 2014)." Business Process "A business process is a collection of activities designed to produce a specific output for a particular customer or market....

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Cloud Security & Protection

Benson, K., Dowsley,  & R., Shacham, H. (2011). Do you know where your Cloud files are? Retrieved from http://cseweb.ucsd.edu/~rdowsley/pdf/BenDowSha11.pdf Although there are many ways of Amazon Cloud services can be verified to know where a file is being storing such as by end users and by contracts or service-level agreement, it’s not enough for users because of fear of losing the data. Moreover, even if cloud providers allow users to check if their data is replicated onto multiple disks, the providers still have to deal with the difficult...

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Computer Security

Deyhle, R. & Schaub, F.  (2012). Password entry usability and shoulder surfing susceptibility on different smartphone platforms. In E. Rukzio. ISBN: 978-1-4503-1815-0 In this paper, the authors discuss how different on-screen layouts of smartphones  affect a user’s ability to easily input a password while limiting shoulder surfing.  Password composition and input are optimized to be used on a physical keyboard, and this layout may not translate equally to smartphones. In discussing password composition, the authors cited...

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IT Service Delivery

Takabi, H., & Joshi, J. B. D. (2012). Policy management as a service: an approach to manage policy heterogeneity in cloud computing environment. 45th Hawaii International Conference on System Sciences (HICSS). 5500-5508. doi:10.1109/HICSS.2012.475. In this research on cloud management frameworks, Takabi and Joshi, researchers in the school of information sciences at the University of Pittsburgh, attempt to introduce Policy Management as a Service (PMaaS) to prevent security and privacy issues of cloud computing that are delaying fast adoptions...

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